The Joule

What a fantastic hotel - very comfortable room - spacious bathroom and amazing rainfall shower with city views. Lovely treat to arrive in the room to prosecco and chocolate strawberries. Shout out to Leo in the Midnight Rambler bar - ace cocktails and very friendly bar tender who went out of his way to make our visit extra enjoyable. Roof top pool with bar was a big hit in the sun and again the staff went out their way to look after us and ensure we enjoyed our poolside visit.

The room was spectacular! Excellent View and accommodations! The Pool and bar is unique and really nice, but you have to get there early as it is small and has limited seating. The staff was great, Ella , at the front desk, was especially kind and generous, and the valet / driver team were excellent! There were a few hiccups at the beginning and end of the stay, but in all, it was very nice.

the staff are the number one asset, the facilities come in number two, and the location comes in at number three

This place really embodies customer service and class. I've stayed in several hotels in Dallas and this place has become my all time favorite. From valet, to room service, to in-room dining, to housekeeping you will be hard pressed to find anything negative about this place. You feel welcomed from the time you greet the folks at the front desk. In a day and age where finding excellent customer service is difficult this hotel restores your faith. Kudos to the owner and management for a truly top notch experience. The hotel is quite lovely too. I really love the huge bathrooms and showers. Rooms and beds are cozy, comfortable and most importantly QUIET.

The staff were phenomenal, very helpful and kind. The building itself was clean, well decorated, and relaxing. Compared to the city outside. I also love a good valet service. They were quick & polite. The house car was a nifty convenience to have as well. I will surely be back.